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Official Document

Privacy Policy visa4dlink –
Data Protection Indonesian users

At visa4dlink, your personal data is not a commodity. This document transparently explains how we collect, use, store, and protect every piece of information you entrust to us.

Last updated: January 1, 2026

Commitment Data Protection visa4dlink

Six core principles guiding how we manage users' personal data

End-to-End Encryption

All data transmitted between your device and visa4dlink servers is protected with TLS 1.3 encryption. Data stored in our databases uses AES-256 encryption — the same standard used by leading digital banks and financial institutions.

Never Sold to Third Parties

Your personal data is never sold, rented, or traded to any party for marketing or other commercial purposes. This is not just a commitment — it is a policy we have upheld consistently from day one.

You Control Your Data

Every visa4dlink user has the full right to access, update, or request the deletion of their personal data. This can be done directly through account settings or by contacting our support team.

Secure Data Storage

Visa4dlink servers operate in internationally certified data centers equipped with multi-layered physical security, DDoS protection, next-generation firewalls, and 24-hour security monitoring by a dedicated cybersecurity team.

Full Transparency

We are transparent about how we use your data. This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so every user genuinely knows what they are agreeing to.

Indonesian Legal Compliance

Personal data management at visa4dlink is guided by applicable data protection regulations, including the provisions of Indonesia's Personal Data Protection Law (UU PDP), which has officially come into effect.

Table of Contents

By registering or continuing to use the service visa4dlink, you confirm that you have read and agreed to this Privacy Policy. This Policy applies to all services available on the visa4dlink website and mobile app.

1Introduction

Visa4dlink understands that player trust is the foundation of everything we build. One of the most fundamental forms of that trust is confidence in how we handle your personal data.

This Privacy Policy details what types of data we collect, the purposes for which it is used, how we keep it secure, and what rights you hold as the owner of that data.

This document applies to all services operated by visa4dlink, including the main website, Android and iOS mobile apps, and all interactions between you and our platform across any digital channel.

Important note: This policy was originally written in Bahasa Indonesia to ensure every user from Indonesia can understand it clearly without any language barrier. If any section is unclear, our support team is always available to help.
2Personal Data We Collect

Visa4dlink only collects data that is strictly necessary to provide you with the best service. Below are the categories of data we collect and the reasons why:

Data Type Example Information Reason for Collection
Identity Data Full name, date of birth, national ID/driver's license number KYC verification and legal compliance
Contact Data Phone number, email address Communication and account security
Financial Data Bank account number, e-wallet name Processing deposit and withdrawal transactions
Device Data IP address, device type, operating system Account security and anomaly detection
Activity Data Game history, betting history, session duration Service improvement and responsible gaming
Communication Data Live chat logs, support tickets Issue resolution and customer service improvement

We do not collect sensitive data such as health information, political affiliations, or religious beliefs. The only financial data we store is account information required for transaction processing — we never store your credit card numbers or bank PINs.

3How We Use Your Data

Data collected by visa4dlink is used specifically for the following purposes:

  • Providing and operating our services — processes account registration, deposits, withdrawals, and access to all games
  • Identity verification (KYC) — ensures every account is held by a real individual who meets age and legal requirements
  • Security and fraud prevention — detects suspicious activity, duplicate accounts, and potential illegal actions
  • Service communications — sends important notifications related to your account, transactions, and policy changes
  • Platform improvements — analyzes usage patterns to improve the interface and user experience
  • Responsible gaming — monitors play patterns to detect early signs of gambling problems and provide appropriate intervention
  • Legal compliance — fulfills reporting obligations required by applicable regulations
Our commitment: visa4dlink does not use your data to serve third-party advertisements, build marketing profiles for sale, or for any purpose not stated in this document.
4Sharing Data with Third Parties

In general, visa4dlink does not share users' personal data with outside parties. However, there are specific circumstances where certain data must be shared to enable the service to function properly:

  • Payment partners — local banks and e-wallet providers receive the account information necessary to process transactions. They are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
  • Game providers — to load and run games from providers such as Evolution Gaming or Pragmatic Play, minimal required session data is passed on. These providers operate under international licenses with strict privacy standards.
  • Legal authorities — if required by applicable law, regulation, court order, or official request from a competent law enforcement authority.
What we never do: Selling, renting, or exchanging your personal data with any party for their commercial gain. This is a line we will never cross.
5Data Security

Protecting your data is the highest technical priority at visa4dlink. We apply multi-layered protection to ensure your data remains secure against ever-evolving threats:

  • Transmission encryption: TLS 1.3 for all communications between devices and servers
  • Storage encryption: AES-256 encryption for all sensitive data stored in the database
  • Two-factor authentication (2FA): available for all accounts and strongly recommended to enable
  • Real-time anomaly monitoring: AI-based system that detects unusual activity and automatically blocks unauthorized access
  • Regular penetration testing: internal cybersecurity team and external auditors regularly test system defenses
  • Minimum access rights: staff only have access to data strictly necessary for their role
In the event of a data breach: In the unlikely event of a data incident, visa4dlink is committed to notifying affected users within 72 hours of detection, in line with industry best practices and applicable legal requirements.
6Cookies and Tracking Technologies

Visa4dlink uses cookies and similar technologies to enhance your experience on our platform. Here are the types of cookies we use:

  • Essential cookies — required for the platform to function properly (login session management, security). These cookies cannot be disabled.
  • Functional cookies — remembers your preferences such as language, display settings, and favorite games.
  • Analytics cookies — collects anonymous data on how users interact with the platform to help us make improvements. This data cannot be linked to any individual's identity.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect some platform functionality, but will not prevent you from accessing the core services of visa4dlink.

7How Long We Retain Your Data

Visa4dlink retains your personal data for as long as your account is active and for certain periods thereafter, in accordance with legal obligations and legitimate business needs:

  • Active account data: retained for as long as your account is active on the platform
  • Financial transaction data: retained for a minimum of 5 years after the last transaction, in accordance with Indonesia's tax and financial regulations
  • KYC document data: retained for a minimum of 5 years after account closure
  • Support communication logs: retained for 2 years after the ticket is resolved
  • Session data and cookies: automatically deleted after the session ends or upon the cookie's set expiry

Once the retention period expires, data is securely deleted using irreversible data destruction procedures.

8Your Rights as a Data Owner

As a visa4dlink user, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of any personal data we hold about you.

Right to Rectification

If any data is inaccurate or incomplete, you have the right to request a correction.

Right to Erasure

You may request data deletion, except for data that is legally required to be retained.

Right to Restriction

You may request a restriction on data processing while a dispute is being resolved.

Right to Portability

You have the right to receive your personal data in a machine-readable format.

Right to Object

You may object to the processing of your data for specific purposes.

To exercise any of the above rights, you may submit a request through the Account Settings menu in the app or by contacting our support team. We will process your request within 30 calendar days.

9Minors' Data

Visa4dlink services are strictly intended for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

Our actions: If visa4dlink discovers that personal data belonging to anyone under the age of 18 has been collected without our knowledge, we will immediately delete that data and close the associated account. If you are aware of any underage users on our platform, please report them to our support team right away.
10Privacy Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements. For any significant changes, visa4dlink will:

  • Updating the "Last Updated" date at the top of this document
  • Displaying an in-app and on-site notification upon your next login
  • Sending a notification via email to the address registered to your account

Continued use of the platform after notification constitutes acceptance of the updated policy. If you do not agree to the changes, you have the right to close your account and withdraw your balance before the new policy takes effect.

11Contact Us for Privacy Matters

If you have questions, concerns, or wish to submit a request regarding your personal data, you can reach us via:

24-Hour Live Chat
Available directly in the visa4dlink app and website. Average first response under 2 minutes.
Support Email
[email protected] — exclusively for questions regarding data and privacy
FAQ Page
Visit the FAQ page for common questions that are already answered.

We are committed to responding to all privacy-related inquiries within a maximum of 7 business days. For data deletion or portability requests, the process may take up to 30 calendar days in accordance with applicable legal requirements.

Questions About Privacy Policy

The most frequently asked questions about privacy and data protection at visa4dlink

No, absolutely not. visa4dlink does not sell, rent, or trade your personal data to any party for advertising or marketing purposes. The only parties that receive any portion of your data are operational partners required to run the service (such as banks for processing transactions), and they are bound by strict confidentiality agreements.

You may submit a data deletion request in two ways: first, through the Account Settings menu in the visa4dlink app or website; second, by contacting our support team via live chat or email at [email protected]. Please note that certain data — particularly financial transaction data — is legally required to be retained for a minimum of 5 years and cannot be deleted even upon request.

Yes. All identity documents you submit during the KYC process are stored on encrypted servers using AES-256 encryption. Access to these documents is strictly limited to the verification team that genuinely requires it, and they are bound by strict internal confidentiality policies. Your documents are never shared with third parties outside of legal compliance requirements. Once the legally mandated retention period ends, documents are securely deleted using irreversible procedures.

Yes, gameplay activity is monitored — but not to spy on you. There are two main purposes: first, security — to detect bot usage, duplicate accounts, or suspicious activity that could harm other players or the platform. Second, responsible gaming — our system monitors play patterns to detect early signs of gambling problems, such as a drastic increase in play frequency or bet amounts, so we can provide timely warnings or intervention before issues escalate. This activity data is not used for commercial purposes or shared with outside parties.

Join visa4dlink — Your Data Is Safe with Us

Now that you understand our commitment to privacy, you can join over 5 million Indonesian players who have already trusted visa4dlink with their gaming experience.

Register for Free Now Log In to Your Account

Want to know more? Read the Terms and Conditions or Responsible Gaming us.

Bahasa Indonesia